[01] AI Agents
AI Chatbot Agents
An AI agent is not a chatbot with canned replies. It interprets what people write, looks the answer up in your company's information and can query your systems for concrete data. We build it around how you operate, not the other way round.
Get in touch[A] What it includes
Your own knowledge base
We load your services, processes and frequent questions so the agent answers with your information rather than generic filler from the internet.
Connected to your systems
The agent queries your CRM, stock or database to answer with real information: order status, availability, case progress.
Handover to a person
When an enquiry goes beyond what it can resolve, or the customer asks, the conversation passes to your team with all the context already gathered.
Logging and analysis
Every conversation is stored. It shows what your customers actually ask, where the agent gets stuck and what is worth improving.
[B] Who it is for
- 01Companies fielding the same questions over and over and losing hours to it
- 02Businesses that want cover outside office hours without adding headcount
- 03Sales teams that need enquiries qualified before investing time in each one
- 04High-traffic sites where most visitors leave without ever getting in touch
[C] Frequently asked questions
How is this different from chatbots I have already tried?
Traditional chatbots follow a decision tree: they work while the person stays inside the script and stall the moment they step outside it. An AI agent understands the question as written and finds the answer in your knowledge base, even if nobody anticipated that exact phrasing.
Can it handle WhatsApp as well as the website?
Yes, it can be integrated across several channels. During the assessment we decide which ones make sense for your operation and what each one requires technically.
What happens when the agent does not know something?
We configure it to recognise its limits and say so rather than improvise. When an enquiry exceeds its scope, it hands over to someone on your team.
[D] Contact
Tell us about your project
Write to us about what you need to solve and we will reply with the next steps. No commitment.
Or email us directly at
autvoxsrl@gmail.com